Why Apple should watch out or lose it's newly acquired customers
Apple had a considerable amount of credibility when they started they iPod "offensive" some years ago. So much credibility that people were willing to overlook critical customer-back stabbing such as the iTunes being DRM ridden, the iTV (ooops, apple TV) being more expensive in Europe even if there's no content for it at all in most countries (seriously!) or even the latest MobileMe quality problems, not to mention the least than honest statement by Apple about the "push" feature in MobileMe.
Now, they've stooped to a new low. They have started outright lying (or "hiding the details" if you listen to PR).
Apple, come on! We love your products, but there's only so much back-stabbing we can take! Get your act together and start honoring your promises of creating great products for those of us that have a "digital life". Seriously, our patience is running out...
at
14:05
Now, they've stooped to a new low. They have started outright lying (or "hiding the details" if you listen to PR).
Apple, come on! We love your products, but there's only so much back-stabbing we can take! Get your act together and start honoring your promises of creating great products for those of us that have a "digital life". Seriously, our patience is running out...
Labels: apple, customer, customer loyalty, lies, marketing, product design, quality
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5 Comments:
Learn how to spell and then try to put together a coherent statement and the world will be a better place.
By
Anonymous, at August 11, 2008 5:16 AM
Another nail in the coffin
By
Unknown, at August 11, 2008 10:31 AM
Seriously, our patience is running out...
Really? What else out there is even remotely close?
Handset manufacturers have set the bar so low and user expectations are so low that the iPhone even at 10% of the commercials speed still rocks.
By
Unknown, at August 11, 2008 3:58 PM
Sad, but true, ej. iPhone rules not that much, because Apple is so great (though it definitely helps), but because the competitors are too far from what the user really needs.
By
Anonymous, at August 11, 2008 7:23 PM
The nails keep coming... Seriously apple, "Just enough quality" is definitely not enough!
By
Unknown, at August 11, 2008 11:07 PM
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